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Privacy Policy

This privacy statement was last updated on 24/10/2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://tetraneuron.com/en/.

We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation, including Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

That means, among other things, that:

  • we clearly state the purposes and legal bases for which we process personal data;
  • we aim to limit our collection of personal data to only what is necessary for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate technical and organisational security measures to protect your personal data and also require this from parties that process data on our behalf;
  • we respect your right to access, correct or delete your personal data at your request.

If you have any questions, or want to know exactly what data we keep about you, please contact us.

1. Purpose, legal basis, and retention period

We may collect or receive personal information for several purposes connected with our business operations, which may include the following:

 

Purpose

Data collectedLegal basisRetention period
Contact via phone, mail, email and/or web formsName, email address, message contentConsent (Art. 6.1.a GDPR)Until the request is resolved + 1 year
Business or professional communicationsIdentification and contact dataLegitimate interest (Art. 6.1.f GDPR)While the relationship remains active
Compliance with legal obligationsData necessary to fulfil such obligationsLegal obligation (Art. 6.1.c GDPR)As long as required by law

We do not intentionally collect sensitive personal data.

2. Cookies

Our website uses cookies and similar technologies. For more information about cookies, including types used, storage duration, and how to manage or withdraw your consent, please refer to our Cookie Policy.

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, or for an investigation related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to advisers and any prospective purchasers and passed on to the new owners.

We have concluded a Data Processing Agreement with Google and other service providers.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.

Where data is transferred outside the European Economic Area, we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

4. Security

We are committed to the security of personal data.

We take appropriate security measures to limit misuse of and unauthorised access to personal data. This ensures that only necessary persons have access, that data is protected, and that our measures are regularly reviewed.  These measures are reviewed periodically to maintain compliance with GDPR security requirements.

5. Third-party websites

This privacy statement does not apply to third-party websites linked from our website.
We cannot guarantee that these third parties handle your data reliably or securely.
We recommend reading the privacy statements of those websites before using them.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. Any changes will be published on this page, and, where appropriate, users will be notified through a banner or direct communication.

It is recommended that you consult this statement regularly to remain aware of any changes.

7. Your rights

You have the following rights regarding your personal data:

  • Right to information: to know why your data is needed, how it is processed, and for how long.
  • Right of access: to access your personal data held by us.
  • Right to rectification: to correct or complete inaccurate data.
  • Right to erasure (“right to be forgotten”).
  • Right to restriction of processing.
  • Right to data portability.
  • Right to object to processing.
  • Right to withdraw consent at any time.

 We will respond to your request within one month, as required by law.

Please clearly identify yourself so we can ensure data is only modified or deleted for the correct person.

8. Submitting a complaint

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) or the competent authority in your country.

9. Contact details

Tetraneuron S.L.
154 Velázquez Street, Lower Left
28002 Madrid, Spain
Email: info@tetraneuron.com
Website: https://tetraneuron.com/en/

Tetraneuron does not currently have a designated Data Protection Officer, as our processing activities do not require one under GDPR.

Would you like to know more about Tetraneuron?

CONTACT US
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C/ Velázquez, 154 – Pta Baja Izda A
28002 Madrid, Spain

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TETRANEURON S.L processes your personal data in order to be able to manage the queries you ask us. You can exercise your rights of access, rectification, deletion, opposition, portability and limitation through our email info@tetraneuron.com. For more information you can access our Privacy Policy